Guest House booking terms and conditions
1 The following definitions
‘Arrival’ means the date on which the Facilities are to be provided or shall start to be provided by the Hotel
‘Guest’ means the person for whom the Hotel has agreed to provide the services in accordance with these terms
‘Contract’ means the contract for the provision of the Services in accordance with these terms
‘Deposit’ means the payment specified in paragraph 5 and the Schedule
‘Guest House’ means Black Lion Guesthouse which is situated at 274 Kilburn High Road, London, NW6 2BY which is owned by B & B London Ltd of 274 Kilburn High Road, London, NW6 2BY
‘Keys’ includes any type of security tool allowing the Guest access to his room(s) including key cards
‘Services’ means the provision of accommodation, function room hire and/or supply of food and beverages and other services, associated with hotel services, by the Hotel, for the Guest, described in writing by the Hotel in brochure or website
‘Schedule’ means the Schedule of deposits and charges and payments and cancellation charges at the end of these terms
‘Standard Charges’ means the charges shown in any current brochure or other literature or signs of the Hotel
‘Terms’ means these terms and conditions
2 All contracts
These Terms apply to all contracts of any kind made by the Guest House with its Guests and apply to all reservations, bookings and agreements for accommodation, dining, function room hire and use of all facilities at the Guest House
3.1 If the Guest House confirms a reservation by any method (telephone, email message, online booking system or other method) the Contract is conditional on the Guest supplying credit card details at least 48 hours prior to Arrival. The authority for charges (including any cancellation charges) shall be levied, on the payment terms in the Schedule.
3.2 If the credit card details and authority are not provided to the Guest House by the Guest then the Contract will cease to have effect, except for any liability (including any cancellation charges) accrued by the Guest. The Services that had been subject to the reservation may then be re-sold by the Guest House.
4 Supply of the Services
4.1 The Guest House will supply the Services to the Guest under the Contract.
4.2 The Guest shall at his own expense supply the Guest House with all necessary information relating to the Services within sufficient time to enable the Guest House to provide the Services in accordance with the Contract. The Guest shall ensure the accuracy of all such information.
4.3 The Guest House may at any time alter the Services:
4.3.1 to comply with statutory requirements (including those regarding health and safety health,
4.3.2 out of unforeseen necessity, and
4.3.3 in any event, provided that the standard of the Services is not diminished.
5.1 The charges payable by the Guest shall be specified in writing by the Guest House, provided that where no charges are so specified or other Services are provided to the Guest, the Guest shall pay for those Services at the rate of the published Standard Charges for the day on which the Services are provided.
5.2 The Standard Charges may be varied from time to time.
5.3 All charges shall include Value Added Tax at the applicable rate at the tax point.
6 Deposit payments
Deposits are required to secure reservations that are longer than one night’s stay.
Credit card or Debit card details are needed for all reservations. A pre-Authorisation will be taken for all reservations but no money will be taken if you are only staying for one night.
Cards will be charged if you don’t show.
Deposits are non-refundable for any special deals such as Late Booking offers and Early Bookings and the requirements for them are specified in the Schedule.
7.1 The payments to be made to the Guest House by the Guest (including deposits) are to be made on the date and in the amount to be calculated as specified in the Schedule.
7.2 If any of the Services under the Contract are varied prior to arrival then the payments shall reflect the latest details contained in the Guest House’s literature.
7.3 Any additional charges due to the Guest House from the Guest for the Services shall be paid by the Guest on presentation of an invoice.
8 Guest obligations
8.1 Arrival and departure times for accommodation are 1.00pm and 11:00am respectively.
8.2 When arriving early, there are facilities for storage of luggage upon request.
8.3 The Guest is responsible to ensure the good conduct of his guests in the Guest House and, in particular to ensure that they cause no nuisance or annoyance to any person and that they cause no personal injury or physical damage.
8.4 The Guest has an obligation to ensure:
8.4.1 that he does not leave or render any part of the Guest House insecure
8.4.2 that he does nothing to cause a fire,
8.4.3 that he complies with directions on all notices posted in the Guest House, such as fire notices, and Smoking policy
8.5 The Guest house reserves the right to charge the sum of £40 or higher whichever is greater, if a guest is caught smoking or damage is cause due to smoking.
8.6 The guest is responsible to ensure Keys are returned to the guest house upon departure, failure to return the Key will incur a charge of £20.
9 Cancellation and ‘No Show’ charges
9.1 The Guest agrees to pay charges to the Guest House in the event of cancellation of the booking of the Services or if the Guest fails to take up the Services at the time and on the day that they were booked for.
9.2 Cancellation must be 48 hours prior to the guest check-in time.
9.3 Cancellation charges shall be calculated as specified in the Schedule.
10 Variation in requirement for Services
Any variation in numbers, accommodation and food and beverage requirements contracted for must be agreed in writing between the parties.
11 Liability of Guest House
11.1 The Guest House shall have no liability to the Guest for any loss, damage, costs or expenses or other claims for compensation arising from any instructions supplied by the Guest which are incomplete, incorrect, illegible, out of sequence or in the wrong order or form, or arising from the Guest’s late arrival, non-arrival or any other fault of the Guest.
11.2 Except in respect of death or personal injury caused by the negligence of the Guest House, or as expressly provided in these Terms, the Guest House shall not be liable to the Guest by reason of any innocent representation or any implied warranty, condition or other term, or any duty at common law, for any loss of profit, opportunity or any indirect, special or consequential loss, damage, costs, expenses or other claims (however caused) which arise out of or in connection with the provision of the Services (including any delay or failure to provide them) or their use by the Guest, so however that, the entire liability of the Guest House under or in connection with the Contract shall be limited to the amount of the charges for the provision of the Services in question.
12 Equipment and External contractors
12.1 The Guest may bring any electrical audio visual equipment into the Guest House only with the written permission of the Guest House and if it complies with IEE regulations and safety standards.
12.2 The Guest will indemnify the Guest House against any loss or damage caused to the Guest House, its staff, contractors, Guests and guests and any property of the Guest House arising out the engagement of any external contractor by the Guest in the Guest House.
12.3 The Guest may not use any signage or photographic equipment in the public areas of the Guest House.
13.1 If the Guest:
13.1.1 commits any material breach of these Terms.
13.1.2 has a trustee receiver, administrative receiver or similar officer appointed in respect of all or any part of the business or assets of the Guest or if a petition is presented or a meeting is convened for the purpose of considering a resolution or other steps are taken for the winding-up of the company or for the making of an administration or bankruptcy order (otherwise than for the purpose of amalgamation or reconstruction), the Guest House may at any time terminate the Contract by giving written notice to the Guest.
13.2 Any termination of the Contract under this paragraph shall be without prejudice to any other remedies available to the Guest House.
14 Entire understanding
This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties. Each party acknowledges that, in entering into this agreement, he does not rely on any representation, warranty or other term not forming part of this agreement, including by reference.
15 Severability and waiver
15.1 If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as independent and severable from each other paragraph and therefore separately enforceable.
15.2 No delay by the Guest House in exercising any right, power or provision hereunder shall operate as a waiver of the exercise of any right at a future time.
16 Contracts (Rights of Third Parties)
It is not intended that this agreement shall give any right to any third party under the Contracts (Rights of Third Parties) Act 1999.
This Agreement shall be interpreted according to the Laws of England and the parties agree to submit to the exclusive jurisdiction of the English courts.
Schedule: Deposits, charges, payments and cancellation charges
This will contain detail of the matters referred to above, according to the particular Guest House’s policy
A deposit payment amounting to the cost of the first nights stay is required at the time of booking.
If you are only staying one night, a pre-authorisation will be taken upon booking.
Charges for accommodation with breakfast included are as follows:
(Please note rates are variable and we reserve the rate to change rates according to business requirements)
Double room En-suite from £85
Single Occupancy from £65
Single room with non- en-suite private bathroom from £55
Triple room from £108
Family Room from £108
Breakfast daily (continental or cooked)
Cancellation charges policy
Cancellation charges for cancelling a booking are as follows:
Cancelling your reservations after 12 o’clock 48 hrs prior to arrival, or failing to show, will result in a charge equal to the first night’s stay per room to your credit card.
If you need to cancel your booking/booking request please notify us immediately by e-mail or phone. You must cancel your booking before 12 o’clock 48 hrs prior to arrival. If you cancel after this time or fail to arrive on the nominated day, we will charge you a cancellation fee. Commencement of travel is the date you nominated to arrive at the Guest house. The cancellation fees are as follows:
- 1st nights stay if staying longer than one night
- Cost of entire stay if staying for only one night
Amendments to bookings
Bookings can only be amended more than 14 days prior to commencement. If you wish to change your booking, either the type of room, departure date or passenger names within 14 days prior to the arrival date, you will need to contact us directly in order to alter the booking.
All prices and information stated on this booking request are subject to change. Please note that every effort has been made to ensure the accuracy of all information on this website. However, Black Lion Guest House does not accept responsibility for any errors or omissions.
All charges incurred by the Client in the guest house must be paid in full before check-in. Payment may be made in cash or by the following types of credit or debit card: MasterCard, Visa, Visa Electron, Visa Debit, Visa Delta.
Children & Pets
Children welcome but must be accompanied by an adult.
No pets are allowed.
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